Reach Networks Store Return Policy



Last updated June 07, 2016


Thank you for your purchase. We hope you are happy with your purchase. All store sales are final. Please see below for more information on our return policy.

RETURNS (DOA)

All DOA returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return a damaged item, please email customer service at This email address is being protected from spambots. You need JavaScript enabled to view it. to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Reach Networks
Attn: Returns
RMA #
PO BOX 2015  
WoodlandWA 98674  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return with a new item. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a exchange. 
 
Please Note
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
360-302-2872 
This email address is being protected from spambots. You need JavaScript enabled to view it.